About Ventures by Drex
Welcome to Ventures by Drex, your family-owned haven for water sports, tours, and photography nestled in the enchanting Providenciales Island of the Turks and Caicos. As a dedicated and operated venture, we take pride in offering an array of experiences, from boat tours and clear kayak adventures to drone photoshoots and clear boat excursions.
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Whether you're yearning for a tranquil escape or an adrenaline-pumping escapade, our diverse range of water activities has something special for every type of adventurer. At Ventures by Drex, we are unwavering in our commitment to delivering an unforgettable experience, and promising memories that will be treasured for a lifetime.
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Address
Providenciales, Turks And Caicos Islands, B.W.I TKCA1ZZ
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Our Cancellation Policy
Terms and Conditions
Please take a moment to carefully review the terms and conditions applicable to all bookings. If you identify any errors in your confirmation, please notify us promptly. By submitting your booking, you confirm that you have the authority to make the reservation either for yourself or on behalf of your group.
Grace Period:
A grace period of 10 minutes is extended to all participants. We understand that unforeseen circumstances may arise, and we aim to accommodate minor delays.
Prior Notification:
If you anticipate being late, we appreciate prior notification. While we will do our best to accommodate you, please be aware that the tour will commence on schedule, even with prior notification.
Commencement Without You:
If you arrive after the 10-minute grace period or without prior notification, the tour will commence without you. Our guides and staff will ensure a prompt start to maintain the experience for the rest of the participants.
No Refund for Missed Tours:
To receive a full refund, please provide at least 24 hours' (1 day) notice for cancellations. No-shows will not be refunded. Last-minute illnesses, jet lag, mood issues, or hangovers are not valid reasons for a refund once preparations for your booking have been made.
Unfortunately, no refund will be given if you miss the tour due to lateness, even with prior notification. This policy is in place to uphold the schedule and the experience for all participants.
Weather Conditions:
In the event of adverse weather conditions or unforeseen circumstances that may compromise the safety of the tour, Ventures By Drex reserves the right to cancel or reschedule the tour. Participants will be notified as early as possible, and alternative arrangements or refunds will be offered. Determinations regarding weather and activity safety are solely at the discretion of our team.
Disclosure:
Please note that numerous photos and videos are captured during our experiences. We retain the right to utilize these materials in marketing and social media initiatives. To opt out, please contact us via email.
Ventures By Drex maintains the authority to dismiss any member of your group engaged in illegal or potentially hazardous activities. This includes the consumption or possession of drugs before or during an activity, being under the influence of alcohol, consistently ignoring our instructions, displaying disruptive behavior, or proving challenging to manage. No refunds will be issued for individuals failing to adhere to our guidelines.
We retain the right to cancel, reschedule, or postpone any activity, with or without prior notice, due to unforeseen circumstances or reasons beyond our control.