About Ventures by Drex
Ventures by Drex is a family-owned and operated Water sports and tour agency on the Island Of Providenciales in the Turks and Caicos Islands, offering a large selection of boat tours, Clear kayak tours, Drone photoshoots, Clear boat tours, and water activities to accommodate all types of travelers. Whether you're seeking a relaxed vacation or an adventurous thrill, we have the perfect tour for you! we believe in providing our customers with an unforgettable experience that they will cherish for a lifetime.
we are dedicated to ensuring that every aspect of your tour is top-notch, from the quality of our equipment to the expertise of our team.
Our Cancellation Policy
Guests should be at our location at least 15 minutes before the scheduled tour. Should you have difficulty finding your tour location, please contact us for assistance at least 45 minutes before your tour starting time.
Rescheduling will only be accepted if done at least 24 Hours Prior to the scheduled start time. Rescheduling is subject to availability.
You are eligible to receive a 100% refund in the event you decide to cancel your reservation at least 72 hours in advance. You will only receive a 50% refund in the event you choose to cancel no less than 48 hours in advance.
If You are late for a scheduled Activity a Late fee will be applied.
Cancellation due to weather conditions or mechanical reasons – full refund of all deposits/payments for the activities.
Weather conditions that may cause cancellation: wind speed over 21 Knots waves over 2.0 meters, typhoons, or severe weather warning forecasts.
For circumstances beyond the customers' control such as canceled or delayed flights(with proof), an attempt to reschedule will be made, and if necessary a refund will be issued.